Food and beverage studies Essay Example | Topics and Well Written Essays - 2000 words

Food and beverage studies - Essay Example This part of the essay will discuss a complete meal experience, customer service, importance of embracing and relevant legislation for ASK restaurant based in Southend-on-Sea. Meal ExperienceThe restaurant is quite clean. Moreover, the staffs of the restaurants are friendly enough. The restaurant was visited by me on a weekend in last month. The restaurant does not have a lot of staffs comparing to another high street restaurant. The major objective of this investigation was to evaluate the meal experience including quality of foods and customer services. The restaurant is specialist in providing simple and traditional Italian foods. I tried all the three courses to measure the experience. The environment of the restaurant was calm and quiet on that particular day due to large space and limited number of staffs. First of all, all the staffs and executives welcomed me. They were very much warm and inviting. All the chefs and staffs were trying to provide effective service and follow u p the customers to meet the satisfaction level of the customers. After entering the restaurant, a staff guided me to take my seat. After one minute, a staff came to me and provided a glass of clean and mild drinking water. Slowly and gradually, he asked about the meal order. This gratitude pleased me as effective customer service can develop a potential customer base for a restaurant. However, I went for starter section. They have kept three separate menu cards for three courses. Various differentiated food items surprised me. I heard from my friend that, the preparation and taste of Bruschetta is quite awesome. It is traditional toasted Italian bread item with fresh basil, maintained tomato and Ricottas salata. The staff came back with my given order after five to seven minutes. The taste of the item justified my preference and expectation. After 2 minutes, the in-store manager came to me and asked about my opinion about Bruschetta. This service pleased me. After completion of my s tarter, the same staff asked about main course order. It is known to all that, Pasta is traditional Italian food. Moreover, the restaurant is specialist in providing different Pasta items. I gave an order of a Spaghetti Al Commodore. The ingredients of this item are fresh as garlic basil star enriched with tomato sauce, Santos tomatoes, covered with buffalo mozzarella and a slight drizzle of